This policy explains what information Real Mezcal and Cuentacuentos (“Real Mezcal,” “we,” “us,” or “our”) may receive when you visit realmezcal.com, use a feature linked from the site, or contact us, and how we use it.
Information you provide
If you contact us by email or use a contact or distributor form, you may provide your name, email address, phone number, subject, message, and other information you choose to include. When a website form is enabled, that information is transmitted to the service providers we use to receive and respond to inquiries. If a link opens your own email application, the message is transmitted through your email provider.
Information collected automatically
Our hosting, application, and security providers may receive standard technical information, such as your IP address, browser and device type, requested pages, referring page, and the date and time of a request. We use this information to operate, secure, diagnose, and improve the website and its connected services.
Cookies and third-party services
We do not use advertising or cross-context behavioral-analytics cookies on the static website. When you confirm that you are 21 or older, the site stores the time of that confirmation in your browser for up to 30 days. This necessary browser-storage record does not contain your name, birth date, or other identifying information. Infrastructure providers may use strictly necessary technologies for security, traffic management, and site delivery. Features such as Acuity Scheduling, Google Maps, YouTube videos, podcast players, the store locator, forms, and buy-now services are provided by third parties or by applications hosted separately from the static site. When you load or use one of these features, its provider may receive technical information, use cookies, or collect information you submit under its own privacy terms. Site fonts are served locally.
How we use information
We use information to respond to inquiries, discuss distribution, trade, press, hospitality, or tasting opportunities, provide requested services, maintain website and application security, and comply with applicable law. We do not sell personal information or share it for cross-context behavioral advertising.
When information may be shared
We may share information with service providers that help us host, secure, operate, or communicate through the website; when you ask us to do so; or when reasonably necessary to comply with law, protect rights and safety, or address fraud or misuse. External websites and services linked or embedded on this site follow their own privacy policies.
Retention and security
We keep correspondence and related information only as long as reasonably useful for the purpose for which it was received, our legitimate business needs, or legal obligations. We use reasonable safeguards, but no email or internet transmission is completely secure.
Your choices
You may ask to access, correct, or delete personal information you have provided to us, subject to applicable exceptions. Email info@realmezcal.com. Depending on where you live, local law may provide additional rights.
Children
This website concerns alcoholic beverages and is intended only for people of legal drinking age. It is not directed to children, and we do not knowingly collect personal information from children under 13.
Changes
We may update this policy as our website, connected services, or practices change. The effective date above identifies the latest version.